Topic: multilingual

avatarin deployed OpenAI’s GPT-Realtime to provide 24/7 multilingual customer support for Yamada Denki, resulting in 30,000 user interactions with 92% positive feedback within two weeks. This implementation enhances customer satisfaction and accessibility, highlighting the potential of AI in retail.

A new system using LLMs for trace ranking and grouped reward modeling is developed to verify multilingual numerical claims, addressing the challenge of combining language understanding with quantitative reasoning. This system is part of an entry for the CLEF 2026 CheckThat! Task 2, highlighting advancements in automated claim verification.

arxiv.org↗